We would like to thank Melvin for sourcing genuine Autec sushi machine from Japan, answering all questions on different machines, and everything he did that helped us to setup a new shop. If you have any questions about sushi industry, talk to Melvin. If you need reliable machines for your shop, go with Sushi Machines. The other machine we got from Melvin has been running for almost 10 years without any issue.
Thank you again Melvin, we are looking forward to work with you in the future.
Melvin Wee is a man of integrity, who is generous with his time and incredible experience. He's happy to build relationships regardless of the size of your business. He knows this industry inside out, so don't be afraid to ask!
Thanks Melvin, We hope to continue our business relationship and friendship with you.
We wish to provide a testimonial for Melvin Wee relating to his involvement in the Tanuki Sushi Train project in Noumea, New Caledonia (part of the Groupe Cuenet of multiple restaurants and hotels(www.cuenet.nc)
We started communicating by emails with Melvin Wee, Director of Sushi Machines, in Jan. 2014. We also looked at other possible sushi machine supplier but decided to pay for Melvin to visit our site for detailed discussions (due to his extensive sushi business experience). Melvin promptly accepted our offer and visited us at the end of Jan. 2014. Within the 3 days of visit, he understood our brief and drafted a floor plan (using his travel PC) and designed the Retail area, hot & cold kitchen, freezer/chilled/dry stores, wash area and the full range of sushi machines and conveyor system. He also visited our appointed kitchen equipment supplier to discuss and assist in the selection, sizing and specifications of the support equipment.
In Feb.2014, we gave our orders to Melvin to proceed with the project and order the specialized sushi machines (2 each of Autec ASM860CE Maki Robots, ASM780CE Shari Makers, ASM250CE Maki Cutters and ASM405CE Nigiri Robots). We also ordered a Fujimaki 3 decks rice cooker FRC162NC and Kitanihon DW13 sushi plate washer. Melvin also recommended spares, sushi plates and covers. The target opening date was April 2014. However, we opened another restaurant and that delayed the Tanuki project.
On 19th Sept. 2014, we again paid for Melvin to come to our site to review the progress and discuss the Menu. We then decided to also include Hot Food on the Menu and Melvin had to start sourcing for crockeries and ingredients urgently for the new hot food range.
Within the month, Melvin managed to place additional orders for the extended menu range and came to Noumea on 28Th Oct. 2014 to start the final journey of installation, commissioning and training. Due to delays of the construction completion delay and the clearing approvals of the ingredients, Melvin spent 3 weeks for this.
We are happy that he has worked hard under much pressure and was still able to complete the installation and fully train the kitchen staff (including a French, Filipino and Japanese Chef) within the short time frame and we opened as planned. All sushi and supporting machines worked perfectly and staff were trained on the use, safety and cleaning of all these machines. Melvin also set up the ingredients store and trained staff on rice cooking and use of the ingredients.
We felt that the project may not have kicked off so efficiently if we had not engaged Melvin's Consultancy and use his wealth of knowing and experience in the commercial sushi industries. We highly recommend using Melvin and have full faith and trust in his judgment. We will ask him to visit us again in 6 months for a review and recommendation.
Hi, I am Jae Yong Kim. I operate a sushi restaurant in Melbourne, Australia. I got to know Mr. Melvin and his sushi machine about 3 years ago when I worked at another sushi restaurant. At that time, I used 2 sushi machines from the different company. I would like to recommend Melvin's one Autec ASM835. Both machines are good one. (Actually, it is hard to compare Autec with another brand one in terms of the functionality because Autec is more recent model - like iPhone 3 and iPhone 4s). However, without any hesitation, I decided to choose Autec ASM835 sushi machine when I opened my own shop in this spring.
The good news for me was a price reduction!! It was almost $30K in the past but dropped to less than $20K. Anyway, I opened a shop and my new machine 'ASM835' and it is working very well without any issue. This machine is strong and many other (Australian) customers are also using it at the moment. And, Mr. Melvin is a reliable person. If you choose this machine, I am sure that you will never regret! Thank you!
Melvin Wee from Sushi Machines has been a godsend! We were new to the Sushi business and Melvin guided us every step of the way. Melvin had no hesitation in answering any question we had in regard to the Sushi machines or the setting up of our new business including the shop design! We were always impressed with Melvin's timely and professional advice.
We have absolutely no hesitation in recommending Melvin to anyone looking to acquire Sushi machines and / or looking venture into the Sushi business and / or looking to expand their existing Sushi business.
Momo Sushi is located in Carlton near the University of Melbourne. Established in 2009, it has grown to be a popular and trendy spot amongst the locals and university students.
Founder Robin Yong engaged with Melvin Wee of Sushi Machines because of their exceptional service. Melvin's genuine willingness to help and educate has sold Robin on starting off his sushi cafe concept by using the experience Sushi Machines has to offer.
Melvin has not only an extremely detailed knowledge of his products, but also has a vast amount of practical experience through his previous business in JAS Sushi. Momo Sushi has grown significantly largely due to the fact of Sushi Machine's products and consultancy. The free advice provided with the purchase of a new machine is unique and second to none, and cannot be found anywhere else.
Even after trading for almost two years, Melvin still keeps in contact to ensure the wellbeing of Momo Sushi. Emails are still replied promptly and advice is still freely given. This sincerity and integrity of conducting business is extremely rare in today's society and Momo Sushi has had nothing but praise and commendation for their excellent service and relationship.
Momo Sushi is about to expand and open its second shop in April and will continue to engage with Sushi Machines to help them grow their brand and concept.
Our company, Cherry Blossom Sushi (Group), started in 2005. We met Melvin Wee, MD of Sushi Machines when we had one shop in Norwood Parade, SA, (currently, we have more than 20 stores in South Australia). Melvin brought us to view Simply Sushi, one of his customers, where we observed the use of Autec ASM400 Nigiri Robot, ASM830 Rice Sheeter and ASM760 Rice Mixer.
After discussion, we decided to purchase 1 unit of ASM830 Rice Sheeter in July 2007. We were very impressed with the first unit that we continued to purchase more than 10 units (including Nigiri Robot, Rice Mixer and Maki Cutter) for most of the branches we have. We are now buying the newer model, ASM835 Rice Sheeter which is even better than the ASM830 Rice Sheeter.
Overall, we find the machines are excellent as they helped save us a lot of time and reduce training requirements for new staff. The machines are very reliable and the investment cost has been recovered many times over.
MAs for the personality of Melvin Wee over the many years that we have dealt with Sushi Machines Pty Ltd, he is very experienced in the sushi business. He has reviewed our operations and given many good suggestions for improvements. It can be seen that Melvin is always willing to extend his services beyond his basic duty spending time and effort to make sure that we gained from his knowledge and contacts in the sushi business world.
We highly recommend Autec Sushi Machines and Melvin Wee for a very simple reason we have used them and are still continuing to use them for all our sushi production needs.
Thank you very much for the assistance with commissioning and training of our new equipment. The professional way that you conducted your self and your flexibility with timings and our moving schedules was much appreciated. Your experience was invaluable in setting up of the systems needed for sushi production.
Feel free to drop in and see us and give your valued opinion at any time.
Hi Melvin Good speaking with you last week, I have kept your blade cutter blue container here so next time please call through, please add this to your customer info;
" We are extremely happy with all the equipment we purchased through Sushi Machines, we can now produce large volumes of high grade sushi with minimal amount of staff, the machinery is easy to use and cleaning is very simple. Customer service from Melvin has been terrific and we highly recommend Sushi Machines to any new business!"